5

My parking brake light was on and I needed it checked before travelling out of state. Initially, I didn't want to entrust my car (Ford Fusion 2011) to local auto shops so my first option was the ford dealership. The quote from the dealership didn't fit my budget so I started looking into local auto shops. Motor Car Mall had great online reviews so I decided to give them a try. Based on my experience, they are one of the few local auto shops who have certified mechanics that know what they are doing. The mechanic who worked on my car, John, was able to diagnose the problem in few minutes to about an hour and then ordered the part that I needed to get the car fixed. I didn't have to pay anything upfront except the final diagnostic fee (initial diagnostic fee was free). He got my car fixed and ready to go as promised in about 24 hours. The secretary, Ashley, was also very friendly and efficient. She offered to give me ride back and forth all the time my car was being checked. The fun part was that I even got $25 coupon which reduced my total service cost. Overall, I am very satisfied with their service and I will highly recommend it to anyone who doesn't want to deal with the dealership or inexperienced auto shops.

5

Motorcar Mall did excellent and efficient service on my vehicle.

4

Motor Car Mall understands how to fix your car and have a good rapport relating the problem with the car and offer solutions to fix it.

5

They do a good job for me. They are very nice.

5

I just had a service that I couldn't perform. Everytime I was there they did a professional job. I have no complaints whatsoever.

4

They did a good job and they followed through.

4

Reasonable service, they did a good job, on time. They didn't seem to overcharge or take very long. They did it at a fair price.

5

They do a good job, they're thorough.

5

I'm pleased with the service. I've known him for a long time. It's just good service. They do good work.

5

They are always very attentive to what I need. They explain everything in detail. We've dealt with them for many years.

Motor Car Mall is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Motor Car Mall (505) 565-0777 if you have any issues in accessing any area of our website.